Shipping policy

SHIPPING POLICY

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays. During periods of high order volume, processing may take slightly longer.

Shipping Destinations

We currently ship to selected destinations in the United States, Canada, and Europe.

Shipping availability may vary depending on the destination, product, and carrier service.

Estimated Delivery Time

Estimated delivery time is generally 7–12 business days after the order has been processed.

Delivery times are estimates only and may be affected by customs clearance, local carrier delays, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Cost

Standard shipping is currently free for eligible orders and destinations.

Any applicable shipping charges will be clearly displayed at checkout before payment.

Order Tracking

Once your order has shipped, tracking information will be provided by email when available.

Please allow some time for the tracking information to update after the shipping confirmation is sent.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address.

If an order cannot be delivered because the address provided was incorrect or incomplete, additional shipping charges may apply.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost, or arrives damaged, please contact us through the Contact page and provide your order number.

For damaged items, please include clear photos or videos of the product and packaging.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Contact

For questions about shipping, please contact us through the Contact page on our website.